What is Disabled Students' Allowance (DSA)?

Disabled Students’ Allowance (DSA) is government-funded support designed to help students in higher education overcome barriers related to a disability, long-term health condition, mental health condition, neurodivergence or Specific Learning Difference (SpLD). DSA is not a loan and does not need to be repaid. It exists to ensure students can access the support, strategies and tools they need to fully engage with their studies.

How Onyx Support Helps

Onyx Support provides DSA-funded Non-Medical Help to students across the UK. Our role is to ensure your support is:

Person-centred
Flexible
Delivered by qualified, experienced professionals
Tailored to your changing needs

We work with students studying at all Higher Education Providers (HEPs) nationwide.

Who is DSA Support For?

You may be eligible for DSA if you are a higher education student and have:

A mental health condition
A physical or sensory disability
A long-term health condition
A Specific Learning Difference (such as dyslexia, dyspraxia, dyscalculia)
A neurodivergent profile (such as ADHD or autism)

Eligibility is not based on income, but on your individual needs.

What Does DSA Support Cover?

Visit our 'Support Type Options' page to explore support types DSA may cover.

How the DSA Process Works

1. Apply

You apply for DSA through your student finance body once you’ve accepted your university place. You’ll usually need evidence of your condition or diagnosis.

2. Attend Needs Assessment

If your application is approved, you’ll be invited to a Needs Assessment. This is a supportive conversation (not a test) about:

How your condition affects your studies
What support might help
What tools or strategies work best for you

3. Receive DSA2 Letter

After the assessment, you’ll receive a report outlining recommended support, including NMH services. Once the support is approved by the funding body, you will receive a DSA2 letter.

4. Arrange Your Support

Once funding is confirmed, you can contact Onyx Support to arrange your NMH support. We’ll:

Match you with a suitable support worker
Discuss your preferences
Get your support started as smoothly as possible

In-Person Support

Online (Video Call) Support

Blended Approach

We’ll always work with you to find a format that feels comfortable, accessible and effective.

How Support Is Delivered

Frequently Asked Questions About DSA

Do I have to pay for DSA support?

No. DSA is not means-tested and does not need to be repaid. If your support is approved, it is funded through your DSA entitlement.

Is DSA the same as student finance?

No. DSA is separate from your tuition fee loan and maintenance loan and does not affect how much student finance you receive.

Can I receive more than one type of support?

Yes. Many students receive multiple forms of support, such as mentoring alongside study skills or assistive technology, depending on what’s recommended in their Needs Assessment Report.

What if my needs change during my course?

Your support can be reviewed and adjusted. If your circumstances change, speak to your support worker or contact us and we’ll guide you through next steps.

Can I keep my support during placements or holidays?

Often, yes — especially if support is delivered remotely. This depends on your funding and circumstances, so it’s best to plan ahead.

What if I’m unsure whether I’m eligible?

That’s okay. If you’re unsure, you can still apply for DSA or speak with your university’s disability team. You can also contact us for guidance.

Received a DSA2 Letter with Onyx Support Listed?

If your DSA2 letter recommends NMH support, or you have questions about DSA:

Email: admin@onyxstudents.com
Telephone: 01604 713103
Online: Complete the form on "Arrange my DSA Support" page

We’re here to support you every step of the way.